SERVICES
Patrol & Guard Services
We specialize in providing services to:
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Airports
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Commercial Real Estate
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Construction
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Educational Institutions
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Distribution Centers
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Government Facilities
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Home Owners Associations
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Hospitals
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Industrial Parks
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Manufacturing Facilities
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Multi-Family Communities
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Apartment Communities
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Financial Institutions
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Banks
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Credit Unions
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Dispatch & Supervison
To serve your company’s security needs better, Smith invests in 24 hour dispatching and supervision. Our proprietary dispatchers provide a vital communication link to the officers in the field. We do not use an answering service, but our own employees who are directly familiar with your account and your security officer. Officers call into the dispatcher going on and off duty to assure time records and to document when the officer is on post. In addition, each officer must call into our office every hour.
If a call is missed, a supervisor is dispatched to determine the problem. While our number one concern is the safety of our employees, this response assures that your security officer is present and performing their work assignments.
Alarm Response
We have upgraded our patrol division, insuring patrol units are on the streets and available to respond from 5:00 p.m. to 6:00 a.m. (1700-0600). Our company vehicles are distinctively marked and manned with armed, well trained, patrol officers.
These units are available for residential and commercial patrols, and alarm response services. Our patrol officers will and must learn every account and perform their duties with the utmost care and concern for the clients we serve.
Emergencies: All on-site emergencies would be documented, and an agent of your firm would be called immediately by our dispatch officer or on duty supervisor.
Smith Protective Services is the largest and oldest privately-held security company in Texas. We provide a flexible range of security services, unique to each customer's needs.
In business since 1903, Smith has been a reliable name in security guard and patrol services for over 100 years.
Clients choose Smith because we have the strength of a national company with the flexibility and approach of a small company. We believe in catering to the unique needs of our clients, which is why we’ve developed policies and plans specifically for companies like yours. Smith takes a team approach to serving each, so you end up with a creative and tailored plan that covers your biggest risks and allows you to grow steadily and comfortably.
Projecting an alert, deterrent image and conducting your security duties in a professional manner are two of the most important tools in combating criminal activity. Smith stresses the critical importance of projecting the correct image for our security officer’s performance and our client’s satisfaction.